Preparing an open fire

Preparing an open fire

One of the many reasons I chose to purchase 3 Tudor Cottages as a holiday cottage was because of it’s impressive open fire which you can’t miss when entering the property. An open fire or wood burner helps to attract winter holiday guests looking to enjoy a cosy...
Handling a complaint

Handling a complaint

No matter how hard you try it is possible that a holiday cottage guest will be unhappy with some aspect of their stay and, as I mentioned in my earlier blog, the very last thing you want is a negative review. From my previous hospitality career, experience has taught...
Cleaning my cottage – Playing house !

Cleaning my cottage – Playing house !

I absolutely love cleaning my cottage, for me it’s like playing house. The first thing I always do upon entering the cottage is to see if my departing guests have written in my ‘holiday cottage comments book’.  It gives me so much pleasure to read ( fingers crossed )...
The beautiful Long Melford countryside

The beautiful Long Melford countryside

One of the many reasons guests come to stay in my cosy holiday cottage is to embrace the beautiful surrounding countryside. No matter what the weather is doing, you can enjoy long walks through open fields and over gently rolling hills with their beautiful vistas,...